BC VISITOR SERVICES STATISTICS PROGRAM

Frequently Asked Questions

*This page will be updated regularly.

Q: I don’t remember my username and/or password.  What should I do?

 

A: Your username is likely the name of your Visitor Centre in small case and without any spaces.  If you cannot find this information contact:

 

Visitor Services Team
Tel: 236.468.4346
Email: communityvisitorcentres@destinationbc.ca

 

Q: I have my username and password, but I still cannot log on.  What now?

 

A: Destination BC disables your Visitor Centre from entering statistics when it is closed for the season. You may need to remind us to "activate" your profile when you re-open. Please contact the Visitor Services team at the above contact information.

 

Q: How can I share our statistics with members of the public?

 

A: Anyone with internet access can visit the home page @ https://www.networkstats.tourismbc.com  and click the ‘View Visitor Centre Statistics?button.  From there, anyone can run reports to view our key data.

 

The following Q & A answer previously asked questions on generating specific reports:

 

Q:  How do I view statistics for the current month?

 

A:   Step 1: After signing into the system, select the “Run a Report?tab.

 

       Step 2: Select the area.

 

       Step 3: Select a ‘Report Type?of ‘Daily?from the drop down menu.

 

       Step 4: Select a date range for the month and press “Submit?

 

       Note:  Only your Visitor Centre may view your statistics before the 8^th of the following month.

 

Q:  How do I see the # of parties for each day of a month?

 

A:   Step 1: After signing into the system, select the “Run a Report?tab.

 

       Step 2: Select the area.

 

       Step 3: Select a ‘Report Type?of ‘Daily?from the drop down menu.

 

       Step 4: Select a date range for the month and press “Submit?

 

       Note:  All reports can be saved as an Excel worksheet, so you may do your own customization of a report using output from the system.

 

Q:  How do I compare statistics over a date range from year to year? 

 

A:   Step 1: After signing into the system, select the “Run a Report?tab.

 

       Step 2: Select the area.

 

       Step 3: Select a ‘Report Type?of ‘Year over Year?from the drop down menu.

 

       Step 4: Select the years you would like to compare and press “Submit?

 

       Note:  Comparisons created in the ‘Year over Year?reporting style are only available in complete months.  To view specific days of different years, you must run a ‘Daily?report for each annual date range you are interested in (Step 3).

 

All reports can be saved as an Excel worksheet, so you may do your own customization and calculations of a report using output from the system.